Privacy Policy

Effective Date: Oct-17-2025

At Kohinoor Rentals (“we”, “us”, or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws in Canada.

By using our website https://kohinoorrentals.com (“Site”) or our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a) Information You Provide Directly

• Name
• Email address
• Phone number
• Address or location details for rental delivery
• Payment information (processed through secure third-party providers)
• Any additional details shared via contact forms, booking forms, or email communications

b) Information Collected Automatically

When you visit our Site, we automatically collect limited technical data such as:

• IP address
• Browser type and device information
• Date and time of your visit
• Pages viewed and site interactions
• Referring URL
• Cookies and similar tracking technologies (see section 4)

c) Information from Third Parties

We may receive information from third-party platforms such as:

• Google Analytics (for site performance insights)
• Payment processors
• Advertising or marketing partners

2. Purpose of Collecting Information

We collect, use, and disclose your information for purposes including:

• To provide and manage our rental services
• To process payments securely
• To respond to inquiries and customer support requests
• To send booking confirmations and service updates
• To send optional marketing communications (with your consent)
• To improve our website and user experience
• To comply with legal and regulatory obligations

We will only collect, use, and retain personal information necessary for these purposes.

3. Consent

By providing your personal information to Kohinoor Rentals, you consent to its collection, use, and disclosure as outlined in this policy.

You may withdraw your consent at any time (subject to legal or contractual restrictions) by contacting us at info@kohinoorrentals.com. Withdrawal of consent may affect our ability to provide certain services.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic
• Improve site performance

You can disable cookies in your browser settings, but doing so may limit certain features of the Site.

5. Disclosure of Personal Information

We do not sell or rent your personal information. However, we may share it in limited cases with:

• Service providers and contractors who perform tasks on our behalf (e.g. payment processing, hosting, delivery)
• Legal authorities when required by law, regulation, or court order
• Business transfers, if our company is sold, merged, or restructured

All third-party partners are required to comply with PIPEDA and maintain confidentiality and security standards.

6. Data Security

We take appropriate technical and organizational measures to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.

However, please note that no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary for the purposes for which it was collected, or as required by law. Once no longer needed, we securely delete or anonymize it.

8. Your Rights Under PIPEDA

Under Canadian law, you have the right to:

• Access your personal information
• Request corrections to inaccurate or incomplete information
• Withdraw consent for certain uses of your data
• Request deletion (where applicable)

To exercise these rights, please contact us at info@kohinoorrentals.com. We may require proof of identity before processing such requests.

9. Third-Party Websites

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before sharing any information.

10. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 16 years of age. If you believe we have collected such information, please contact us immediately for removal.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised Effective Date.

12. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Kohinoor Rentals
Email: info@kohinoorrentals.com
Phone: +1 (306)-684-6000
Address: Saskatoon, Saskatchewan, Canada